This Privacy Policy explains how Outside Lives LTD (the company) will use the personal data we collect from you via surveys, forms and our website.

What data do we collect?

We collect personal identification information (e.g. name address, email, telephone) and may also collect Sensitive Personal Data (e.g. medical conditions, ethnicity)

How do we collect your data?

You directly provide us with the data we collect on you. We collect and process data when you:

  • Enrol as a volunteer, a member or a visitor
  • Attend a course / workshop or event
  • Complete a survey or online form

How do we use your data?

Outside Lives collects data so that (where applicable) we can:

  • Provide you with information and opportunities that may be of interest to you
  • Make reasonable adjustments to the venues and/or support staff to meet your needs
  • Use your data to create internal reports and external reports to third parties to demonstrate the success of a project they have funded

How do we store your data?

Currently, our Company securely stores your data on a database that is password protected, with permission controlled access. The database is stored in the Cloud.

Assuming no on-going contact with the company is maintained, our Company will store your data for a period of 24 months and after this time we will remove your data from our database by deleting your contact record.

Marketing & Communications

Outside Lives rely on the following legal basis to process your data:

Legitimate Interest

The processing is necessary for your legitimate interests or the legitimate interests of a third party, unless there is a good reason to protect the individual’s personal data which overrides those legitimate interests.

Outside Lives LTD would like to send you information on events and opportunities that we believe may be of interest to you. We do not share any personal data with third parties for marketing purposes.

If you have agreed to marketing you may opt out at a future date and you maintain the right to request that we stop contacting you at any time. If you wish to no longer be contacted for marketing please email [email protected]

What are your data protection rights?

Outside Lives LTD would like to ensure that you are aware of the protections afforded to you by the data protection regulations:

  • The right to access – you have the right to access any of the information that we hold on you. (We may charge a fee for this service)
  • The right to rectification – you have the right to request any information we hold is corrected if you believe it to be inaccurate or incomplete
  • The right to erasure – you have the right to request that we delete your personal data under certain circumstances
  • The right to restrict processing – you have the right to request that we restrict the processing of your personal data under certain circumstances.
  • The right to object to processing - you have the right to object to the processing of your data under certain conditions
  • The right to data portability – you have the right to request that our organisation transfers the data we hold on you to another organisation or directly to you, under certain conditions

If you make a request, we have one month to respond to you.

If you wish to make a request please email us at [email protected] or put your request in writing and send it to Outside Lives LTD, Aberduna Hall, Maeshafn Road, Gwernymynydd, CH7 5LE.

What are Cookies?

Cookies are text files that are placed on your computer to collect standard internet logs and visitor behaviour information. When you visit our websites, we may collect information from you automatically through Cookies or similar technology. For further details on Cookies please visit

How do we use Cookies?

Outside Lives LTD uses Cookies in a range of ways to improve your experience on our website including:

  • Keeping you signed in (where this is applicable)
  • Understanding how you use our website

What types of Cookies do we use?

Outside Lives LTD uses Cookies so that we recognise you on our website and remember any of your preferences. This includes things like language preferences and your location. We use a mix of both first party and third party Cookies.


Outside Lives LTD uses these Cookies to collect information about your visit to our website, such as: the content you viewed, the links you followed and information about your browser, device and your IP address. We may sometimes share some limited aspects of your data with third parties for advertising purposes. We may also share some parts of the online data collected through Cookies with our advertising partners (where applicable). This means when you visit other websites you may be shown advertising based on your browsing pattern on our website.

How to manage Cookies

You can set your browser to not accept Cookies and the website referenced earlier provides instructions on how to do this. However, in doing so you may lessen your online experience as website content may not function as a result.

Privacy Policy of other websites

Our website may contain links to other websites. Our privacy policy however, only relates to the Outside Lives LTD website and we would therefore advise you to check the privacy statements of other websites that you may choose to visit directly

Changes to our Privacy Policy

Outside Lives LTD frequently reviews its Privacy Policy and makes amends according to the recommendations and regulations it adheres to.

This policy was last updated on 20th August 2020.

How to contact us

If you have any questions regarding our Privacy Policy, the data we hold on you or you wish to exercise any of your data protection rights, please contact us by email at: [email protected] or put your request in writing and send this to:

Outside Lives, Aberduna Hall, Maeshafn Road, Gwernymynydd, CH7 5LE

How to contact the appropriate authority

If you wish to make a complaint, or you feel that we have not responded to you in a satisfactory manner, you may contact the Information Commissioner's Office: 0303 123 1113.